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Shipping

Domestic Shipping

CONTINENTAL UNITED STATES

Most orders will be shipped via USPS or FedEx Home Delivery and a tracking number will be provided when the package leaves our warehouse.

ALASKA/HAWAII

All orders to AK/HI will ship via USPS and will be assessed applicable shipping fees at the time of checkout. Complete bikes will be shipped in two separate boxes in order to fall within USPS Regulations. Transit times will range from 3 days to 3 weeks on these orders. A tracking number will be provided when the package leaves our warehouse.

PUERTO RICO

All orders to PR will ship via USPS and will be assessed applicable shipping fees at the time of checkout. Complete bikes will be shipped in two separate boxes in order to fall within USPS Regulations. Transit times will range from 3 days to 3 weeks on these orders. A tracking number will be provided when the package leaves our warehouse.

APO

Many orders to APO/FPO Boxes will ship via USPS and will be assessed applicable shipping fees at the time of checkout. Complete bikes cannot be shipped to APO/FPO Boxes. Transit times will range from 5 days to 3 weeks on these orders. A tracking number will be provided when the package leaves our warehouse.

Expedited Shipping: 2-Day and Overnight

Expedited shipments still can take 1-3 business days to process. Once the tracking number is issued, you will receive an email notification and you can expect your package 1-2 days later, depending on the service. Expedited shipments are not typically delivered on Saturday or Sunday. For example, orders placed on Wednesday will ship on Thursday, Friday, or Monday. If you selected Standard Overnight shipping on this order you could expect your delivery to be no later than 8:00pm on Friday, Monday, or Tuesday.

International Shipping

All international orders shipped directly will ship through either USPS Priority Mail International or FedEx with tracking information. Note: All Canadian shipments will be sent through USPS to avoid the brokerage fees. Shipping times vary from country to country and may take longer to be delivered due to customs. Importing fees and customs is the responsibility of the customer. These fees are issued by the government of the recipient’s country not Wheel & Sprocket. We are unable to mark any packages as "gifts" or lower the value to avoid customs, duties, VAT, or taxes.

How Will My Item(s) Be Shipped?

Your item will ship either USPS or FedEx. If it is a very small/light item it will be sent as first-class mail (for USA customers), and if it is over 3lbs it will be mailed FedEx. Orders outside the USA will ship USPS International Priority Mail to the maximum size allowed per Country.

How Long Will It Take To Get My Item(s)?

If you are in the upper-midwest (WI,IL,MN,MI), you can expect your order in 1-2 business days. In general to most of the continental 48 states, it typically takes 3-7 business days. Outside the USA may take several weeks.

Will You Mark My Item As A Gift to Save on Taxes?

No, never. This is illegal. We cannot honor requests to mark orders as gifts or to reduce the value of the order as reported on customs documentation.

Will You Ship UPS or Other Methods Not Listed?

Sorry - we are only able to ship orders via the methods listed above.

Updated December 2023