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Wheel & Sprocket Company Update - 5/12/20

We are OPEN!


If you have any questions please email: info@wheelandprocket.com or chat with us- using the new chatting system in the bottom Right of the screen.


Wheel & Sprocket Company Update - 4/1/20

ALL Wheel & Sprocket locations are open and here for you as part of an essential service during the Wisconsin & Illinois shelter-in-place and safer-at-home orders. 

We are taking extensive measures to be as safe as possible through strict cleaning measures and more. 

We are asking our customers to please comply with our new shopping experience in the stores if you are coming in. 

Please read signage and keep distance. We care about your health as well as the safety of our staff. Thank you!

Wheel & Sprocket Company Update - 3/24/20

ALL Wheel & Sprocket locations are open and here for you as part of an essential service during the Wisconsin & Illinois shelter-in-place orders. In addition to our extensive sanitation, we are also adhering to government social distancing guidelines to include no more than 10 people in our stores.   
 
Thank you for your patience and we are happy to serve you with our in-store, enhanced services, and online shopping.  
 

Updated Store Hours 
Monday-Friday  12:00 - 6:00 pm
Saturday and Sunday 12:00 - 4:00 pm


Our Enhanced Services 

Scheduled Appointments - Sales or Service

Curbside Pickup - Will bring the bike and/or accessories to your car.

Delivery Assistance during the COVID-19 Emergency
  
Shop Online from Your Home


Updated Store Hours effective 3/23/20:

We are OPEN with Enhanced Services during COVID-19


All Wheel & Sprocket Locations

Monday - Friday

12PM - 6PM

 

Saturday - Sunday

12PM - 4PM

 


Wheel & Sprocket Company Update - 3/21/20

We are here to support you during these challenging times and know biking is an essential form of transportation, exercise, and social distancing activity. 

Updated Store Hours:

All Illinois Stores

Effective 3/19/20

Monday-Friday 
12PM - 6PM
Saturday-Sunday 
12PM - 4PM

All Wisconsin Stores


Monday-Friday 
11AM - 7PM
Saturday
10AM - 5PM
 
Sunday 
12PM- 4PM

Chicagoland Stores Open as an Essential Business during COVID-19 Pandemic

Wheel & Sprocket Evanston and Oak Park are open and here for you as part of an essential service during the Illinois shelter-in-place order.    In addition to our extensive sanitization, we are also adhering to government social distancing guidelines to include no more than 10 people in our stores.    


All Location Enhanced Service


  • Curbside Pickup - Will bring the bike and/or accessories to your car.

  • Delivery Assistance during the COVID-19 Emergency




Wheel & Sprocket Company Update - 3/16/20


Dear friends - 


Wheel & Sprocket is a family of customers, employees, bike enthusiasts, business partners, and others who believe that bikes improve lives. During the current COVID-19 emergency, we’re working to protect our community by closely following the Centers for Disease Control and Prevention (CDC) as well as the States of Wisconsin and Illinois (where our stores are located).  We are following guidelines including: 

  • If you’re sick or in self-quarantine, please come back when it is safe. Your bike will be here for you when you’re healthy.

  • Our employees are staying home if they are sick or in self-quarantine.   

  • We’ve always kept it clean but are increasing sanitation of bikes, work spaces, bathrooms, and everything in between with recommended cleaning products.

  • We’re following recommended preventive actions while at work and home, including social distancing, cleaning hands and avoiding touching eyes, nose, or mouth with unwashed hands. 

  • We’ve closed our fitting rooms (with 30 day return policy);  expanded our test ride guarantee from 30 days to 60 days; and postponed all in-store group events.   


Our annual Bike EXPO will be moved from Wisconsin State Fair Park to ALL Wheel & Sprocket locations and will be from April 1-30 .  The BIKE EXPO Sale will now be held at these locations:


  •   
    • Chicagoland - Evanston and Oak Park

    • Greater Milwaukee Area - Brookfield, Delafield, Fox Point, Franklin

    • Fox Valley - Appleton and Oshkosh

    • Madison Area - Middleton 


We are monitoring and adapting to changes. Please call any of our stores or email us at  info@wheelandsprocket.com to let us know if you need anything, and we’ll be happy to accommodate such as: 

  • Arrange drop-off and pick up times

  • Home delivery


Most of all, keep healthy! We think in the coming weeks, we may all have a little more time to get out and ride. Our team is glad to talk to you about local routes, stay-cations, and opportunities to enjoy your ride!  



Noel Kegel and Amelia Kegel

Owners

Wheel & Sprocket